Help

Support

Stuck, spotted a bug or have an idea? We read every message and a real person replies.

Contact us

Email: hello@repkind.app
In the app: open Settings, then Help and support, to message the team. Replies arrive in the app and by email, usually within a day.

How do I cancel my subscription?

Subscriptions are managed by the store you bought from, so cancel there. Deleting the app does not cancel a subscription.

iPhone: open the Settings app, tap your name, then Subscriptions, Repkind and Cancel.
Android: open Google Play, tap your profile, then Payments and subscriptions, Subscriptions, choose Repkind and cancel.

You keep your plan until the end of the period you have paid for.

How do I restore my purchases?

Signed in on a new phone and your plan is missing? In Repkind, open Settings, then Your account, Plan and Restore purchases. Use the same Apple ID or Google account you bought with.

Can I get a refund?

Payments are taken by Apple or Google, so refunds are handled by them rather than by us.

iPhone: request one at reportaproblem.apple.com.
Android: open your order history in Google Play, choose the Repkind purchase and request a refund.

How do I delete my account?

In the app, open Settings (tap your photo on Home), then Your account and Delete account. This erases your account and everything synced with it. It cannot be undone. You can also email hello@repkind.app from the address on your account and we will do it for you.

Deleting your account does not cancel a subscription: cancel it in the store first, as above. Delete your data explains what is removed and what is kept.